Email Notifications not working

Viewing 15 posts - 16 through 30 (of 34 total)
  • Author
    Posts
  • #15570
    Dan
    Participant
    @theunbelievablemind
    Level 3

    I’m not getting any either. Checked my spam and added hasitleaked to my contacts.

    #15642
    stchris
    Participant
    @stchris
    Level 2

    same here. Still not working. Hope this gets fixed

    #15657
    NonApplicable
    Participant
    @nonapplicable
    Level 3

    I also confirm the system mishap.

    #15669
    mojib
    Keymaster
    @mojib
    Level S

    Hey @theunbelievablemind @stchris @nonapplicable

    Could you guys do me a favor, let me know which album leaked but didn’t send out an email – and when (roughly) you signed up for the leak notification?

    #15695
    mojib
    Keymaster
    @mojib
    Level S

    This is what happend: There was an outage during the end of last year and 2013 which made the site not save leak notification emails correctly.

    Do this: Double check! Visit the albums you’ve signed-up for a few weeks back and click on the “Send me an email…” link again! The system will then tell you if you’re registered or not.

    This is happening: We’ve already corrected this (last week in fact), and we’re figuring out a way to add your emails back in for old albums. And we’re working on a seamlessly and much easier way for you to confirm that you’re signed-up in the future.

    And yes,
    354yk6

    #15696
    Myself
    Participant
    @onion
    Level 2

    I just got a notification!

    Looks like it’s working again for me!!

    #15891
    Dan
    Participant
    @theunbelievablemind
    Level 3

    Working again for me! Thank you!

    #17107
    dave
    Participant
    @pvpchy
    Level 3

    Notifications are back to not working. After the problem was temporarily fixed, it has come up again that albums I requested notifications for (double checked every day that they were on my list) are being reported leaked, disappearing from the list, and an email is never received. What gives? This problem was just fixed and now back to the way it was…..

    #17110
    mojib
    Keymaster
    @mojib
    Level S

    @pvpchy Let me know which album you didn’t get an email from and I’ll check.

    #17115
    dave
    Participant
    @pvpchy
    Level 3

    it was the Justin timberlake 20/20 experience that I registered for updates for and curved received an email

    #17117
    mojib
    Keymaster
    @mojib
    Level S

    The email notifications are in fact working, however – Read my above post and re-register for the album notifications if you want to make sure!

    @pvpchy I’ve just checked and you weren’t on the notifications list for the JT album. That means you unfortunately registered for the notification when the system had a blackout which meant that while it was added to your list, it never registered properly. Sorry this affected your notification for Timberlake!

    #17119
    dave
    Participant
    @pvpchy
    Level 3

    Ok I went back to all the albums on my list and hit the registration link. They all said the same thing, that I am already registered, which is the same thing the JT page gave me just a few days ago so hope they work…

    #17506
    Danek
    Participant
    @danek
    Level 3

    Glad to see this feature working again.

    Have you considered adding personalized rss feed with leakage updates?

    #42266
    Peter Donoghue
    Participant
    @donoghue813
    Level 3

    Hi, just a heads up, but I didn’t receive any email or notifications at all regarding the Vampire Weekend and Primal Scream releases?

    Not sure, notification settings are good and my notification wishlist is up to date.

     

    Pete

    #42355
    mojib
    Keymaster
    @mojib
    Level S

    As of late, emails have been ending up in spam folders. So they are being sent, and I would recommend approving emails coming from @hasitleaked.com">info@hasitleaked.com in your mail configuration, to avoid any problems.

    However, we’re re-enabling Amazon SES email services which will increase the email deliver success rate.

Viewing 15 posts - 16 through 30 (of 34 total)
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